Contact Us

Questions about roof & gutter de-icing, pipe freeze protection, or accessories? Reach out anytime — we’ll help you find the right solution.

Hours

Mon–Fri: 9:00am–5:00pm
Sat–Sun: Closed

Emergency? Call and leave a message.

Call

Fastest for quick questions.

+1 (416)-300-7838

If we miss you, leave a voicemail and we’ll call back.

Visit / Pickup

27 Roytec Rd. Unit 3B
Woodbridge, Ontario, Canada, L4L 8E3

Typical Response Time

We usually respond within 1 business day.

Service Area

Serving the GTA and surrounding areas.

Email

Best for quotes & product guidance.

sales@deicerman.com

Tip: include address + a few photos for faster recommendations.

COMMON QUESTIONS

Looking for quick answers about roof & gutter de-icing or pipe freeze protection? The full Common Questions page covers thermostats, cut-to-length cable, insulation, voltage (120V vs 240V), shipping, CSA certification, and installation basics.

Tip: If you’re not sure where to start, send us a quick message and include your address + a couple photos.

SUBJECT LINE RECOMMENDATIONS

Use one of these subject lines so we can route your request faster.

Quote Request – Roof & Gutter De-Icing Quote Request – Pipe Freeze Protection Help Choosing 120V vs 240V Repair / Troubleshooting Help Installation Question (Photos Attached)
Include these details (if you can)
Address/location • Roof/gutter or pipe type • Approx. length • Power available (120V/240V) • Photos of the area
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